As a real estate company a well-defined code of ethics makes decision making easy – it also makes it simple to answer our client’s questions with one-hundred percent accuracy and reliability. The simple principle this organization is founded upon is to ask, when making a decision or asking a question, if our response causes us to lie or hide the truth (which is a type of lying), if the answer is yes, we know what the decision is – and it is a really easy one to make. When a company is in an intense or stressful situation, even those people with the highest integrity might be tempted to hide the truth, this is why everyone at BanCorp, leaders and management included, are accountable to each other through our written Guiding Values which are published on our website.
One of the senior Guiding Values that drives BanCorp REG is the Golden Rule: the Real Golden Rule “Do unto others as you would have them do unto you.” As a company we are always asking ourselves, if the tables were turned, if we were walking in the other companies or the other Realtors shoes, how would we want to be treated? As a firm we strive to operate by the Golden rule. Be thoughtful of others. With that being said, we also aren’t wimps in business, we are playing the game to win and we also believe to a certain degree in the Reverse Golden Rule. As it relates to our competition and our vendors, if we are going to do unto others as we would have them do unto us… we feel it should be a two-way street. BanCorp Realty will never repay evil with evil. However, if our best, most reliable vendor steals one of our team-members we’ll cut them off in a second.
When a client knows they are dealing with a real estate company that follows a well-defined code of ethics and publishes its Guiding Values on their website, it makes it much easier to work with that company because they know what the company stands for upfront – before the transaction has an opportunity to begin unfolding.